Overview:  Waiting list provides Users with the ability to make reservations at participating restaurants by directly syncronising with the Restaurant's booking System. Once a booking has been confirmed, Waiting list will give you an instant message to confirm the Booking.

Payment: 

  • For most Waiting list Bookings,Waiting list does not charge You a Booking Fee. You simply pay the restaurant for your meal after you have dined in the restaurant.
  •  There will be no charge to you unless breach the “Cancellations”, “No Shows”, “Changes” or “Late Arrivals” conditions mentioned below, should these conditions be breached the restaurant reserves the right to charge the provided credit card with the guaranteed amount.

Arrival Identification: You will receive an immediate Confirmation message & a Reminder message 24hours before your booking. Please ensure to present either of these messages to the Restaurant Host at the time of arrival, otherwise you may be identified as a "No-Show" and subsequently banned from using this service again.

Changes: To make changes to the date, time or number of diners, please contact the restaurant directly at-least 2 hours in advance of the scheduled meal period and quote the Booking Confirmation. Changes will be subject to the restaurants availability.

Cancellations: 

  • If you wish to cancel your reservation please contact the restaurant directly at-least 24 hours in advance of the scheduled meal period. The restaurant's contact details can be found in your confirmation e-mail.
  • The restaurant and/or Waiting list reserve the right to cancel your booking directly within 24 hours of the booking being made.

Late Arrivals: Please arrive at least 10 minutes in advance of the scheduled reservation time. The restaurant reserves the right to cancel your booking and allocate your table to other guests if you have not arrived within 15 minutes of the scheduled seating time (ie.15 minutes late.)

Meal Durations: The restaurant reserves the right to require you to vacate your table after a fair period of time.

Personal Information: To use our Service you are required to provide certain information, including your name, telephone number & email address. You must ensure that all the information that you provide to us is true and accurate. Any personal information supplied by you to us will be used by us in accordance with these Booking Conditions and, where applicable, the terms of our Privacy Policy.

The above only applies in instances when the booking cannot be honoured. This does not include situations when the restaurant does not have record of your booking but is still able to accommodate you. Requests should be put in writing to nitin@kptac.com

Additional Partner Conditions: In addition to these Booking Conditions, the use of associated Restaurant or Affiliate Partners websites, products and services may also be subject to additional terms and conditions. Those terms will be in addition to these Booking Conditions, not a replacement of.

Service Termination: We have the right to terminate, restrict or suspend your access to any or all of the Service if we believe that you are misusing the Service or if you are in breach of these Booking Booking Conditions.

Privacy Policy: You will receive emails / messages or other communications related to the fulfillment of your booking and we may use your personal information for that purpose The User acknowledges and agrees, however, that you will still receive communications specifically relating to the reservation which you cannot unsubscribe from.